Canada United States. Australia Singapore. English United States English Canada. Portuguese Brazil. Asia Pacific. Sign Up Today! My microphone is not transmitting my voice. Please ensure that the microphone is not muted in your operating system and that the Razer Kraken 7. My headset is not producing sound. Please ensure that you have downloaded and installed Synapse 2. Razer products are only available and supported in USB mode only.
How can I contact Razer? How can I modify or disassemble my Razer product? How do I change the language of Configurator? The language selection is based on the driver version installed on the computer.
There is no option in the Customizer. To correct this issue, uninstall the software and download the appropriate drivers from here. How do I request or purchase replacement parts for my Razer product? For a complete list of our current spare parts and accessories please click here. Where can I enter the code so I can use it to purchase products?
I recently placed an order on the Razer Store and it still shows my order is 'In Process'. When will my order ship? We are sorry if there are any delays in processing your order. I would like information on future Razer products. Unfortunately, customer support has no information on future product or driver releases.
For any information regarding future products please visit our website or our social media outlets. One of the features of my Razer Product does not work. User guides and product manuals are also available on the Support page. It is a software utility that will find the right driver for you - automatically. DriverGuide maintains an extensive archive of Windows drivers available for free download.
We employ a team from around the world. They add hundreds of new drivers to our site every day. Having trouble finding the right driver? Try the Automatic Driver Update Utility, or you can request a driver and we will find it for you.
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